Solo Traveller Assist

Service Overview

Airports can be overwhelming — long terminals, tight connections, heavy bags and queues that seem to go nowhere. For solo travellers, particularly women travelling alone or older travellers who want a reliable hand through the process, it should not have to be that stressful. Our Solo Traveller Assist service puts a professional, vetted escort by your side from the moment you step off the plane or approach the departure gate. We meet you where you are, move through the airport with you, collect your bags and get you settled into a waiting private vehicle — so you can focus on where you are going rather than the logistics of getting there. Available at domestic and international airports across Australia.

What's Included

• 🛬 Gate meet on arrival or departure escort from check in*
• 🛂 Assistance through immigration, customs and security
• 🧳 Baggage collection and handling
• 🚗 Private chauffeur transfer to your onward destination
• 🇦🇺 Domestic and international airports covered
• 🪪 Licensed, vetted and professionally presented escorts
• 📋 Pre-travel coordination so you know exactly who to look for and when

*Airside gate-meet is subject to airport access arrangements and is not available at every airport. Terms & conditions apply.